CONSUMER ALERT: AG Josh Stein Urges Harris Jewelry Customers To File for Refunds

Current and former North Carolina servicemembers and people living in and around military bases in North Carolina should apply for refunds if they made a purchase from Harris Jewelry since 2014. Harris Jewelry was a national jewelry retailer that operated retail stores in and on military bases, including in Fayetteville near Fort Bragg and Jacksonville near Camp Lejeune.

Attorney General Josh Stein won a $34.2 million multistate settlement with Harris Jewelry in 2022, and many former customers are still eligible for some or total refunds, but they may not know it.

Here’s what you should do if you’ve bought anything from Harris Jewelry since 2014:

• Apply for a refund at www.harrisjewelry.com before April 15, 2023.
• Stop paying any debts to Harris or Consumer Adjustment Corp. (CAUSA). Your account balance is now $0 and you don’t have to make any more payments.
• Check your credit report to make sure all negative consumer reports have been eliminated. If you still have a negative consumer report or judgment because of Harris or CACUSA, email our office at harrissettlement@ncdoj.gov.

If you have questions, contact our office by emailing harrissettlement@ncdoj.gov or calling 1-877-5-NO-SCAM.

About the Harris Jewelry Settlement

In July 2022, Attorney General Josh Stein won $34.2 million in financial relief for more than 46,000 servicemembers and veterans who were deceived and defrauded by Harris Jewelry, a national jewelry retailer that operated retail stores near and on military bases around the country – including in Fayetteville near Fort Bragg and in Jacksonville near Camp Lejeune. Harris Jewelry made false claims that financial jewelry purchases through the company would result in higher credit scores, claimed that customers had to buy a protection plan to finance their purchase, and failed to provide required written disclosures and contract authorizations. As a result of the order, Harris Jewelry will refund servicemembers for the warranties they were tricked into purchasing, stop collecting on more than $20 million in outstanding debt, correct bad credit scores that affected servicemembers’ credit histories, dissolve their businesses, and pay $1 million to all 18 states. In North Carolina, the company will stop collecting on $1,817,599.81 of outstanding debt held by 1,191 North Carolina servicemembers, provide $1,410,634.93 in refunds to 5,098 North Carolina servicemembers, and vacate judgments totaling $40,232.15 for 37 North Carolina servicemembers.