IRS Expands In-Person Help Ahead of Tax Deadline With Extended Hours Nationwide
WASHINGTON — As the federal tax filing deadline approaches, the Internal Revenue Service has announced expanded hours at hundreds of taxpayer assistance offices across the country, giving millions of Americans more opportunities to receive in-person help before taxes are due.
The agency said the change is designed to improve access for taxpayers who need direct support with filing returns, resolving account issues, or verifying their identity during the busy filing season.
Expanded Hours at Taxpayer Assistance Centers
The IRS confirmed that more than 200 Taxpayer Assistance Centers (TACs) nationwide will extend their weekday hours through April 30, allowing taxpayers additional time to meet with IRS staff beyond traditional business hours.
In addition to longer weekday schedules, many of the offices will also open on select Saturdays through June, providing even greater flexibility for people who cannot visit during the workweek.
During Saturday openings, most services typically offered at TAC offices will be available, though cash payments will not be accepted, according to the agency.
Why the Change Matters
While many tax services are now available online, millions of Americans still rely on face-to-face assistance to ensure their returns are accurate and compliant.
The expanded hours aim to reduce wait times and help taxpayers avoid last-minute complications before the April 15 federal tax deadline.
In recent years, the IRS has faced criticism over long call-center wait times and limited access to live assistance. The agency says expanding in-person service hours is part of a broader effort to improve customer service during the busiest time of the year.
How Taxpayers Can Find Assistance
Taxpayers seeking in-person help should use the TAC Locator tool on IRS.gov, which allows users to:
- Find the nearest assistance center
- Check office hours and directions
- Confirm available services
- Verify whether extended or Saturday hours are offered
Because hours and availability may vary by location, the IRS recommends checking the website before visiting an office.
What Happens Next
The expanded weekday hours will remain in place through April 30, while select locations will continue offering Saturday appointments through June, depending on staffing and demand.
As the filing deadline approaches, the IRS is encouraging taxpayers to take advantage of both online tools and in-person support options to avoid delays and ensure accurate filing.
Conclusion
With the tax deadline quickly approaching, the IRS hopes extended office hours will make it easier for taxpayers to receive assistance when they need it most. Officials say the expanded schedule is intended to help Americans navigate filing season with fewer obstacles and more opportunities for direct support.